Privacy Policy

ANNABELLA BEAUTY

Last Updated: November 1, 2026

1. Introduction

At Annabella Beauty ("Annabella Beauty," "we," "us," or "our"), we value your trust and are committed to respecting and protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, schedule appointments, purchase products or services, complete consultation forms, or otherwise interact with our business.

This policy applies to our website, https://annabellabeauty.com, our online booking services, and our Old Saybrook and Guilford, Connecticut locations.

2. Information We Collect

Depending on the services you request and how you interact with our business, we may collect the following information:

Personal Information

Full name
Email address
Phone number
Date of birth, when necessary
Billing and payment information
Appointment and purchase history

Consultation and Service Information

To provide safe, personalized beauty services, we may request information about your:

Skin type, sensitivities, and allergies
Relevant medical history or medications
Previous cosmetic treatments or procedures
Service preferences and desired results
Contraindications that may affect treatment eligibility
Signed consent forms and treatment records

We collect this information only when reasonably necessary for the services provided.

Photographs and Treatment Documentation

With appropriate authorization, we may photograph treatment areas before, during, or after services for consultation, treatment planning, documentation, and progress tracking.

Photographs used for marketing, social media, or promotional purposes will require separate authorization.

Declining marketing photography does not prevent you from receiving services.

3. How We Use Your Information

Annabella Beauty may use your personal information to:

Schedule, confirm, and manage appointments
Provide personalized beauty services
Evaluate service suitability and identify relevant contraindications
Maintain client consultation and treatment records
Process payments and enforce applicable booking policies
Communicate appointment reminders and service-related information
Respond to inquiries and provide customer support
Send promotional communications when permitted
Improve our website, services, and client experience
Meet applicable legal and regulatory obligations

We do not use sensitive consultation or medical information for targeted advertising.

4. Online Booking and Payment Processing

Annabella Beauty uses Square and potentially other authorized service providers to manage appointment scheduling, payments, client records, and related business operations.

When booking an appointment or making a purchase, certain personal and payment information may be processed by these providers.

Payment information is handled according to the security practices and privacy policies of the applicable payment processor.

We do not intentionally store complete payment card numbers in our own independent client records.

You may review Square's privacy information at https://squareup.com/us/en/legal/general/privacy.

5. Sensitive Client and Health Information

Certain beauty services, including permanent makeup, cosmetic tattooing, piercing, lash treatments, and brow treatments, may require disclosure of relevant health or medical information.

This information is collected for purposes such as assessing service suitability, identifying contraindications, documenting consent, and maintaining appropriate treatment records.

Access to sensitive client information is limited to authorized personnel and service providers who require it for legitimate business purposes.

We do not sell sensitive client health information or use it for unrelated advertising.

6. Photography and Social Media Consent

Annabella Beauty respects each client's choice regarding the use of photographs and videos.

Treatment documentation may be maintained as part of a client's service records where appropriate.

Public use of identifiable client photographs or videos for advertising, website content, social media, or other promotional purposes requires separate permission.

Clients may contact us to request that we stop future promotional use of their images. Requests concerning previously published material will be reviewed and addressed as reasonably practicable, subject to applicable rights and obligations.

7. Marketing Communications

We may contact clients about appointments, studio announcements, new services, promotions, and special events.

Marketing communications may be delivered through email or text message where permitted by law and consistent with any required consent.

Clients may unsubscribe from promotional emails or opt out of marketing text messages using the instructions provided in those communications.

Opting out of promotional communications does not prevent essential appointment, payment, or service-related messages.

8. Cookies and Website Analytics

Our website may use cookies, analytics tools, and similar technologies to understand website activity, improve functionality, and evaluate marketing performance.

These technologies may collect information such as device type, browser information, IP address, pages visited, and website interactions.

Where required by applicable law, we will provide appropriate notices and choices concerning nonessential tracking technologies.

You may also manage cookies through your browser settings.

9. Sharing of Personal Information

Annabella Beauty may share personal information with trusted service providers when necessary to operate our business, including:

Appointment scheduling and payment processors
Website hosting providers
Authorized business software providers
Marketing and communication platforms
Professional advisers and service providers
Government or regulatory authorities when legally required

We do not sell client consultation records or sensitive health information.

Any sharing of other personal information for advertising or analytics will be handled in accordance with applicable law and the disclosures and choices required for those activities.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Access to client records is limited according to legitimate business responsibilities.

However, no electronic storage system or method of transmitting information over the internet can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain accurate business and treatment records, comply with applicable legal requirements, and resolve disputes.

Retention periods may vary depending on the information involved.

Appointment and contact information: Retained as necessary for client account management and business operations.
Consultation, consent, and treatment records: Retained according to applicable legal, regulatory, professional, and operational requirements.
Payment and transaction information: Retained as necessary for accounting, tax, and financial obligations.
Marketing information: Retained as needed for permitted communications, subject to applicable opt-out rights.
Client photographs: Retained as appropriate for authorized documentation or promotional purposes, subject to applicable consent and legal requirements.

When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it.

12. Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where applicable
Opt out of promotional communications
Request information about how your personal data is used

Certain records may need to be retained to comply with legal, regulatory, financial, or professional obligations.

Privacy requests may be submitted using the contact information below.

13. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information online from children under 13 without the consent required by applicable law.

For services involving minors, parental or legal guardian consent may be required, and additional records may be maintained where necessary.

14. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, and booking services.

These services may operate under their own privacy policies.

We encourage visitors to review the privacy practices of third-party websites before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, services, technology, or applicable legal requirements.

Updates will be posted on our website with a revised Last Updated date.

16. Contact Information

For questions regarding this Privacy Policy or requests concerning your personal information, please contact:

Annabella Beauty

Old Saybrook & Guilford, Connecticut

Website: https://annabellabeauty.com

Email: annabellalashes@gmail.com

Terms & Conditions

ANNABELLA BEAUTY

Effective Date: November 1, 2026

1. Welcome to Annabella Beauty

Welcome to Annabella Beauty. These Terms & Conditions ("Terms") govern your use of our website, online booking platform, and services provided at our Old Saybrook and Guilford, Connecticut locations.

By booking an appointment, purchasing a service or product, or using our website, you agree to these Terms to the extent permitted by applicable law.

Our goal is to provide a professional, welcoming, and personalized beauty experience while respecting the time of our clients and artists.

2. Appointment Booking

Appointments may be scheduled through our website, online booking platform, or directly with Annabella Beauty.

When booking an appointment, clients agree to:

Provide accurate and current contact information.
Select the appropriate service.
Arrive on time for their scheduled appointment.
Complete any required consultation, intake, or consent forms.
Disclose relevant information that may affect service suitability or safety.

Annabella Beauty reserves the right to reschedule or decline services when reasonably necessary for safety, scheduling, or professional considerations, subject to applicable law.

3. Cancellation & No-Show Policy

We understand that schedules change. To respect the time reserved for each client and our artists, the following cancellation policy applies.

Cancellations with at least 12 hours' notice

Appointments canceled or rescheduled at least 12 hours before the scheduled start time will not incur a cancellation fee.

Cancellations within 12 hours

Appointments canceled or rescheduled less than 12 hours before the scheduled start time are subject to a fee equal to 50% of the scheduled service price.

No-Shows

Clients who do not attend their scheduled appointment without notifying Annabella Beauty are subject to a fee equal to 100% of the scheduled service price.

By booking an appointment and agreeing to these terms, clients authorize Annabella Beauty to charge applicable cancellation or no-show fees to their payment method on file, subject to applicable law and payment processor requirements.

Applicable fees will be disclosed during the booking process.

4. Payment Methods

A valid payment card may be required to reserve an appointment.

Payment is due at the time services are completed unless otherwise specified.

Annabella Beauty uses authorized payment processing providers to securely process transactions.

We reserve the right to require advance payment or a deposit for certain appointments, provided the applicable requirements and terms are disclosed before booking.

5. Late Arrivals

We kindly ask clients to arrive on time for their scheduled appointments.

Late arrivals may result in:

A shortened service when professionally appropriate.
Rescheduling when insufficient time remains to perform the service safely or effectively.
An applicable late cancellation fee when the appointment cannot be completed due to the client's late arrival, consistent with the disclosed booking policy.

We cannot guarantee that the full service can be accommodated when a client arrives late.

6. Service Consultations & Client Responsibility

Annabella Beauty provides personalized beauty services based on professional consultations, client preferences, and individual characteristics.

Clients are responsible for providing accurate information regarding relevant allergies, sensitivities, medications, previous procedures, and other factors that may affect service suitability.

Failure to disclose relevant information may affect treatment eligibility, results, or safety.

Our artists may recommend modifying, postponing, or declining a service when professionally appropriate.

7. Permanent Makeup & Cosmetic Tattooing

Permanent makeup services, including nano brows, lip blush, eyeliner, freckles, and other cosmetic tattooing procedures, require additional consultation and informed consent.

Clients acknowledge that:

Results vary based on skin characteristics, lifestyle, healing, and aftercare.
Cosmetic tattooing may require multiple sessions to achieve the desired appearance.
Pigment retention and healing cannot be guaranteed.
Additional appointments or touch-ups may involve separate charges.
Clients must follow applicable preparation and aftercare instructions.

All permanent makeup and tattoo services are subject to their own service-specific informed consent documentation.

8. Lash, Brow & Beauty Services

Lash extensions, Korean lash lifts, brow lamination, tinting, waxing, spray tanning, and other beauty treatments may produce different results depending on individual characteristics and maintenance.

Results and longevity are not guaranteed.

Clients should disclose relevant sensitivities, allergies, recent treatments, and other factors that may affect service suitability.

Following recommended aftercare is important to achieving and maintaining results.

9. Piercing & Tattoo Services

Piercing and tattoo services require appropriate identification, consultation, and informed consent.

Age restrictions and parental or guardian authorization requirements apply according to Connecticut law and applicable regulations.

Clients are responsible for following all aftercare instructions.

Healing times, appearance, and outcomes vary by individual.

Annabella Beauty reserves the right to decline or postpone procedures when there are reasonable safety concerns or when legal consent requirements have not been satisfied.

10. Service Results & Adjustments

We take pride in our work and want clients to feel confident in their results.

If you have a concern about a completed service, please contact Annabella Beauty promptly so our team can review the situation.

Any adjustment or corrective appointment will be evaluated based on the original service, the concern reported, and professional judgment.

Complimentary adjustments are not guaranteed and are determined individually.

Nothing in these Terms limits rights or remedies that cannot lawfully be waived.

11. Refunds

Because beauty services involve reserved professional time, products, and individualized treatment, completed services are generally nonrefundable, except where required by law.

Concerns regarding services will be reviewed individually.

Retail product returns or exchanges, where offered, are subject to the return terms disclosed at purchase and applicable consumer protection laws.

Any required refunds will be provided in accordance with applicable law.

12. Gift Cards & Promotional Offers

Gift cards, promotional credits, discounts, and special offers may be subject to additional terms disclosed at the time of purchase or promotion.

Gift card expiration dates, fees, and redemption conditions will comply with applicable Connecticut and federal law.

Promotional offers may not be combined unless expressly stated.

13. Client Photography

Annabella Beauty may request permission to photograph or record services for treatment documentation, education, or promotional purposes.

Identifiable client photographs or videos will not be used for public marketing without appropriate authorization.

Clients may decline promotional photography without affecting their eligibility for services.

Additional photography consent may be included in service-specific forms.

14. Health, Safety & Professional Conduct

We are committed to maintaining a respectful, safe, and professional environment.

We expect clients and team members to treat one another with courtesy and respect.

Threatening, harassing, discriminatory, or unsafe conduct will not be tolerated.

Annabella Beauty may refuse or discontinue services when reasonably necessary to protect client or staff safety, subject to applicable law.

15. Website Information

Information published on annabellabeauty.com is provided for general informational purposes.

Descriptions, pricing, availability, and service offerings may change.

We make reasonable efforts to maintain accurate website information but cannot guarantee that all information will always be complete or current.

Nothing on our website is intended to replace individualized professional consultation or medical advice.

16. Privacy & Personal Information

Our collection and use of personal information is described in our separate Privacy Policy.

Clients are encouraged to review the Privacy Policy available on our website.

17. Limitation of Liability

To the extent permitted by applicable law, Annabella Beauty is not responsible for losses or damages resulting from circumstances outside our reasonable control.

Individual results from beauty services may vary.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted, including liability arising from negligence where applicable law prohibits such a limitation.

These Terms do not replace the informed consent requirements associated with individual treatments.

18. Changes to These Terms

Annabella Beauty may update these Terms periodically to reflect changes in business operations, service offerings, or applicable legal requirements.

Updated Terms will be published on our website with a revised effective date.

Changes will not retroactively alter the terms of an existing booking without appropriate notice or agreement.

19. Governing Law

These Terms are governed by the applicable laws of the State of Connecticut, without limiting any mandatory consumer protections available under applicable law.

20. Contact Information

For questions regarding these Terms & Conditions, please contact:

Annabella Beauty

Old Saybrook & Guilford, Connecticut

Website: https://annabellabeauty.com

Email: annabellalashes@gmail.com

Privacy Policy

ANNABELLA BEAUTY

Last Updated: November 1, 2026

1. Introduction

At Annabella Beauty ("Annabella Beauty," "we," "us," or "our"), we value your trust and are committed to respecting and protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, schedule appointments, purchase products or services, complete consultation forms, or otherwise interact with our business.

This policy applies to our website, https://annabellabeauty.com, our online booking services, and our Old Saybrook and Guilford, Connecticut locations.

2. Information We Collect

Depending on the services you request and how you interact with our business, we may collect the following information:

Personal Information

Full name

Email address

Phone number

Date of birth, when necessary

Billing and payment information

Appointment and purchase history

Consultation and Service Information

To provide safe, personalized beauty services, we may request information about your:

Skin type, sensitivities, and allergies

Relevant medical history or medications

Previous cosmetic treatments or procedures

Service preferences and desired results

Contraindications that may affect treatment eligibility

Signed consent forms and treatment records

We collect this information only when reasonably necessary for the services provided.

Photographs and Treatment Documentation

With appropriate authorization, we may photograph treatment areas before, during, or after services for consultation, treatment planning, documentation, and progress tracking.

Photographs used for marketing, social media, or promotional purposes will require separate authorization.

Declining marketing photography does not prevent you from receiving services.

3. How We Use Your Information

Annabella Beauty may use your personal information to:

Schedule, confirm, and manage appointments

Provide personalized beauty services

Evaluate service suitability and identify relevant contraindications

Maintain client consultation and treatment records

Process payments and enforce applicable booking policies

Communicate appointment reminders and service-related information

Respond to inquiries and provide customer support

Send promotional communications when permitted

Improve our website, services, and client experience

Meet applicable legal and regulatory obligations

We do not use sensitive consultation or medical information for targeted advertising.

4. Online Booking and Payment Processing

Annabella Beauty uses Square and potentially other authorized service providers to manage appointment scheduling, payments, client records, and related business operations.

When booking an appointment or making a purchase, certain personal and payment information may be processed by these providers.

Payment information is handled according to the security practices and privacy policies of the applicable payment processor.

We do not intentionally store complete payment card numbers in our own independent client records.

You may review Square's privacy information at https://squareup.com/us/en/legal/general/privacy.

5. Sensitive Client and Health Information

Certain beauty services, including permanent makeup, cosmetic tattooing, piercing, lash treatments, and brow treatments, may require disclosure of relevant health or medical information.

This information is collected for purposes such as assessing service suitability, identifying contraindications, documenting consent, and maintaining appropriate treatment records.

Access to sensitive client information is limited to authorized personnel and service providers who require it for legitimate business purposes.

We do not sell sensitive client health information or use it for unrelated advertising.

6. Photography and Social Media Consent

Annabella Beauty respects each client's choice regarding the use of photographs and videos.

Treatment documentation may be maintained as part of a client's service records where appropriate.

Public use of identifiable client photographs or videos for advertising, website content, social media, or other promotional purposes requires separate permission.

Clients may contact us to request that we stop future promotional use of their images. Requests concerning previously published material will be reviewed and addressed as reasonably practicable, subject to applicable rights and obligations.

7. Marketing Communications

We may contact clients about appointments, studio announcements, new services, promotions, and special events.

Marketing communications may be delivered through email or text message where permitted by law and consistent with any required consent.

Clients may unsubscribe from promotional emails or opt out of marketing text messages using the instructions provided in those communications.

Opting out of promotional communications does not prevent essential appointment, payment, or service-related messages.

8. Cookies and Website Analytics

Our website may use cookies, analytics tools, and similar technologies to understand website activity, improve functionality, and evaluate marketing performance.

These technologies may collect information such as device type, browser information, IP address, pages visited, and website interactions.

Where required by applicable law, we will provide appropriate notices and choices concerning nonessential tracking technologies.

You may also manage cookies through your browser settings.

9. Sharing of Personal Information

Annabella Beauty may share personal information with trusted service providers when necessary to operate our business, including:

Appointment scheduling and payment processors

Website hosting providers

Authorized business software providers

Marketing and communication platforms

Professional advisers and service providers

Government or regulatory authorities when legally required

We do not sell client consultation records or sensitive health information.

Any sharing of other personal information for advertising or analytics will be handled in accordance with applicable law and the disclosures and choices required for those activities.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.